Advisor (Money Advice Service Debt Advice Project)
Hours: 37 per week
Location: Citizens Advice Newcastle Offices, City Library, and community locations
Citizens Advice Newcastle is seeking to appoint a highly motivated and experienced Debt and Money Advisor. The successful candidate will start as soon as possible, working from our premises on the fourth floor of City Library, right in the heart of vibrant Newcastle.
You must have experience of giving advice to the public, managing complex debt cases, negotiating with third parties on behalf of clients and maintaining accurate and comprehensive case recording. You will preferably be a DRO intermediary, and ideally have specific formal qualifications in advice work. You will be able to demonstrate a clear commitment to client care, and that you are highly organised and efficient, able to maintain targets and high quality standards.
For more information and an application pack, please contact Claire Iredale, Head of Customer Services, tel: 0191 229 2750 firstname.lastname@example.org
Closing date for applications: Friday 13 January .
Interviews: w/c Monday 16 January